User Tools


To find a necessary tool, open Tools dropdown menu, choosing a corresponding name in the top panel or clicking on the necessary item in the main menu customizer.

With a help of such features as Track Player, Distance, Area, Address, Routing, Hittest, Nearest units, and LBS Detector you can measure the length of polyline or just a distance between two points, measure an area of any piece of the map, find out the address of some place, get to know the shortest way to a certain destination point, analyze movement tracks, etc.

To get more accurate measurements, observe the following rules:

  • To add a point, double-click on any place on the map;
  • To insert a point, double-click on the segment between two points;
  • To delete a point, double-click it;
  • To change position of a point, click on it and holding the left mouse button drag to another place on the map.

To quickly access a tool, use shortcuts. Any tool can be minimized or closed with two corresponding buttons located in the upper right-hand corner of the window of each tool. Besides, these windows can be dragged over the screen. Their custom position is stored (for each tool individually), and next time they will be opened in the place they were closed the previous time.

Measurement system applied to tools which require online calculations (such as Distance, Area, Address, Routing, Nearest units) is taken from the settings of current user (see User Settings. Measurements for tools associated with track processing (such as Track Player, Hittest) are borrowed from units' properties.

Track Player

This tool allows viewing how unit was moving and how its various parameters were changing with time. The tool can be applied to tracks only. There are four ways to get a track on the map:

  1. In the Tracks panel, request tracks of units' movements for any period of time.
  2. In the Messages panel, while viewing messages for the indicated period, the track is mapped automatically.
  3. In the Reports panel, while generating a report the track is mapped if the corresponding option ('Trip routes' or 'All messages on map') is activated in report template.
  4. Tracks can be built directly from the Monitoring panel with the Quick Track button.

The most recently built track (in any panel) becomes selected in the Track Player automatically. However, you can switch tracks manually choosing them in the dropdown list. A track name coincides with unit's name, and the panel where the track was built is specified in brackets (Tracks, Reports, Messages).

Player Settings

Adjust appropriate playback speed using the speed slider bar. It can vary from real time speed (1x) to acceleration by 1000 times (1000x). Regardless selected value, messages with zero speed and no movement will be played at maximum velocity. If you change playback speed while playing a track, new value will be applied after you press 'Pause' and then 'Play' again.

:!: Note. Playback speed is a rather conventional thing. Playback performance depends on type of browser used, computer processing power, number of messages in the track, and time intervals between messages. It is likely that the track will be played more slowly than you expect because, in any case, all messages will be played even if it takes more time.

The map can be moved manually or automatically. This setting is adjusted with the switch button . If it is disabled, the map cam be moved only manually. If it is active, the map is moved automatically in the following cases:

  • along with the unit, while playing a track;
  • when locating initial and final position in the track with special buttons;
  • when moving along the track point-by-point manually;
  • when navigating the track by clicking on different places of the timeline;
  • when choosing a new track in the dropdown list (the map is moved to the first point of the track).

If the device used is able to send pictures, they can be displayed, too. This option can be disabled though — use the switch button .


To start playing the track, press the Play button . At this, it transforms to the Pause button, which can be used to stop playback. If after a pause playback is started again, it continues from the place it has been stopped the previous time. There is a similar button in the Tracks panel, against each track on the list. When the playback is completed the unit stays in the point of its last location, and the button changes from Pause to Play. If you click this button once again a time scale will be set to zero, and a track will be played from the very beginning.

As messages are being played, the selected unit is moving over the map. It can be represented by its icon or movement state signs. It is also convenient to use rotating icons — see Unit Presentation on Map. A unit being played is easily distinguished from the real unit by the color of its name — purple for playable units, red for real units. While playback is performed, the real unit temporarily disappears from the map.

While playing, address and speed of each point are displayed above the timeline. Below the timeline, you can track also changing values of parameters and sensors (visible sensors only). Expand two below sections to see their full contents. There can be a great number of parameters and sensors and you may want to single out those you want to track during playback. Double-click on necessary items to move them to the main section of the player (right below the timeline). Then you can collapse sections with all parameters and sensors.

As a track is played, all data in these sections is refreshed dynamically according to message being played at the moment. If there are images in messages, they popup in corresponding places, too.

Track playback can be invoked from any message. Navigate throughout the track by clicking on any place of the timeline or track itself. Besides, you can use the buttons:

— go to first point (accompanied by the marker on the map),

— go to last point (accompanied by the marker on the map),

— move to next point of the track,

— move to previous point of the track.

Tracks can be also played in a special app — Track player. This application allows playing tracks of several units at once.


Choose Tools ⇒ Distance to measure the distance between two objects. To indicate the initial point, double-click on any place of the map. Then sequentially add new points. At any moment, you can move the map or zoom it using any of ways described above.

Near each point, the distance from the previous point is indicated. The total sum of all segments is known from the popup window in the corner. To know the sum, the mouse pointer must be placed over the last point of the polyline. Unlike other points that are red, it is white with blue border. If the cursor points some other place, the total sum will also include the distance to the current cursor position. At the same time, in brackets two numbers are given: the sum of all segments drawn + the distance to the cursor (if the cursor is over the last drawn point, this distance is 0m).

When the line is on the map, move the cursor along the line to get the distance from the starting point to the current cursor position. Cursor position is marked by a white point (if put the cursor over, it becomes plus-shaped), and a black font is used to display distance value.

To clean the map and start new measurements, use the Reset button.


Choose Tools ⇒ Area on the menu. To draw a polygon, follow the same directions as for polyline creation. The perimeter and total area are indicated in the instrument's window.

Note that for users with metric system of measurement the area value is given in hectares, for users with U.S./imperial — in square miles and square feet.

Use the Reset button to clean the map and draw a new area.


The address tool is designed to:

  • find a place (city, house, etc.) on map;
  • detect the address of a place.

Choose Tools ⇒ Address on the menu to make use of the tool.

The default provider for address information is WBC Fleet Maps. Though you can choose another source (depending on maps activated and their support): Google, Yandex, Visicom, Luxena, etc. (see Map Source).

In User Settings, you can indicate City. Then this city/town will be selected automatically when you open the Address tool.

Search by Address

Start entering address details into the 'Search address' field and choose the appropriate matching from the appeared address list. If nothing is found try to rephrase your request. A found place is indicated on the map with the blue marker.

The 'Address' instrument's window displays such information as coordinates and address (if available). If the found place gets into any geofences, their list is given below. On the left of a geofence name there is a square box with color assigned to this geofence.

If you have moved the map or scaled it, you can reset changes pushing the Show button.

Address Detection

To know address of a point on the map, just double-click on it. See the address and coordinates in the instrument's window. If it gets into any geofences, they will be listed below.

It is possible also to detect address by coordinates. Input latitude and longitude in grades and fractions (they should be separated by a dot) and push the Show button. The map will be centered at this point.

Save as Geofence

The found place can be saved as a circle-shaped geofence. To do so, there is the 'Save as geofence' section at the bottom of the 'Address' window. Unfold the section by clicking on it. Here the following parameters are indicated: resource (can be chosen from the dropdown list), geofence name, and radius.

To save the geofence, click the corresponding button. The saved geofence becomes available for viewing and editing on the 'Geofences' tab.


This tool helps to quickly make routes from one point to another visiting any number of intermediate points. You can define the sequence of points yourself or the program will optimize it for you. You can indicate key points double-clicking on the map or entering needed addresses. Resulting route can be either saved as a geofence with or without control points, or a route, and can be used for routes control or geofences control later on.

Choose Tools ⇒ Routing to make use of this feature. Set points and press Calculate.

Selecting Provider

WBC Fleet Maps is a default cartographical service for making a route. Besides, depending on the maps available at your service, other map providers can also be used: Google, Yandex, HERE, etc. However in this case the order of points should be chosen manually (or previously determined using WBC Fleet Maps). Some providers offer additional options. For example, if Google is selected, the route can be mapped regarding the way you travel: by car (default option), or walking, or avoiding highways (tick the appropriate check box). Yandex adds possibility to take into account traffic jams.

Placing Points

There are two basic ways to set key points for route:

  • With the mouse: Just make several double-clicks on the map to mark key points. If the option Use detected addresses as names for points is enabled in the Points panel, then address information is set as point name. If no address information is available, the point is added anyway but with empty name.
  • With the address tool: In the Address panel indicate addresses to be visited (city, street, house). The usage of the Address tool was described in details in the previous section. The found points can be added to the route automatically (if the flag Auto save of points is enabled), or manually (with the Add point button if this flag is disabled).

:!: Note. If you are going to use this route for Route Control, it is recommended to enter departing point as the first point of the route.

When all points are set, it is possible already to draw the route (the Calculate button). However, before doing that, you can edit key points, especially if you are going to save this route as geofence or as a route.

The list of points is displayed in the Points panel. Here you can edit point name, its radius, and delete unnecessary point.

Route Calculation

If building a route with WBC Fleet Maps, sequence order of points can be interpreted in two ways:

  • Default option is that the points follow in the order you put them.
  • Point order can be optimized in order to make the route as short as possible. For this you should enable the flag Optimize points order. The route will be drawn beginning from the first point (without snapping to roads). The last point can be fixed (for example, if a unit lefts the depot and after a while is expected to come back), that is regardless any sequence order offered by the program the last point will be that which was set the last. For this, enable the flag Stick last point.

At the end, press the Calculate button and estimate the result. If you need to change some parameters (for example, add more points), press Undo calculation. If you want to build a new route, remove all points with the special button on the head of the points list.

In addition, you can choose line color as well as view information about route – its length and number of points.

If the calculation is made using routing, then the route will be built considering the existing roads. The default routing provider is WBC Fleet Maps. Though, the other sources can be chosen as well: Google Maps, Yandex, HERE, etc.

Saving as Geofence or Route

After the calculation and visualization has been done, the result can be saved either as a line-shaped geofence or as a route. Geofence saving section is automatically opened after calculation by default. Here you should enter geofence name, choose a corresponding resource, and click 'Save' button. There are two variants for saving in this section:

  • If 'Save key points only' flag is activated, then geofence corresponds to a line going straight through the key points;
  • If the flag is not activated, then geofence corresponds to the full line of a route (can contain any number of points).

The newly created geofence will appear on the Geofences panel where it can be edited and used for different purposes.

As it was mentioned before, the result can also be saved as a route. To do so, it is necessary to unfold the corresponding section, indicate a name for the route, and click Save. The created route appears in the Routes panel where it could be edited or used.

To build a route, you can also make use of a specially designed app — Delivery Service.


This tool is applied to tracks only. There three ways to get a track on the map:

  1. Open the Tracks panel and request tracks of unit movement for the indicated period.
  2. In the Messages panel, while viewing messages for the indicated period, the track is mapped automatically.
  3. In the Reports panel, while generating a report the track is mapped if the corresponding option ('Trip routes' or 'All messages on map') is selected in report template.
  4. Tracks can be built directly from the monitoring panel with the Quick Track Building button.

Choose a track in the dropdown list. Hover the cursor over track to get accurate information about any point in a tooltip. This point will be highlighted with the pulsating circle. Double-click at any place of the track (or even on the map), and the nearest to your click message will be found and indicated by the marker. The map will be centered on this point.

Two modes are available here: single-point and multipoint. Depending on your choice, you can get information about one or more points at once. The information is displayed in the popup window when placing the cursor over a marker. The information is: date and time, location, speed, altitude, coordinates, satellites, sensors values (visible sensors only). It is duplicated in the table at the top of the screen.

If the multipoint mode is selected, you can mark several point of the track. The active (selected) point is then blue and others are red. In the table, the active point is also highlighted by blue color. To navigate from one point to another, click on a corresponding marker on the map or corresponding row in the table. Besides, if the multipoint mode is selected, the displacement from the starting point (in time and distance) is calculated, and in brackets you can find the displacement from the previously put point.

Nearest Units

This tool is designed to help you to find units which are the nearest to a certain place according to their last message.

Choose Instruments ⇒ Nearest Units on the menu. In a special window set the parameters of your request and observe search results.


There are two ways to indicate a place:

  1. Double-click on the map in this place.
  2. Enter address in the Search field and then choose the most likely variant below.

In the selected place, a red marker appears, and at the bottom the list of nearest units is displayed.

If in User Settings the parameter City is set, then the city/town is already specified when you open the tool.

:!: Note. Only WBC Fleet Maps can be used for address detection.

Additional Parameters

Several additional parameters can be applied to the search:

Number of units to show: 5, 10 or 20 units can be shown (choose the number from the dropdown list).

Consider routing: When choosing this option, the distance from the indicated place to a unit is calculated not directly but taking into account existing roads. Moreover, enabling this option you can not only receive the distance between the indicated point and a unit, but also time which is necessary for covering this distance.

Routing provider: By default, it is WBC Fleet Maps. However, in can be Google, Yandex, Visicom, and HERE as well.

Geofence: Any geofence can be selected as district limitation. The filter by geofence is applied to found results only. This feature is designed to exclude from search results the units which are far away from the indicated place.

Data for last: Units which have not been sending messages for a long time can make difficulties for locating nearest units. Then it is handy to narrow the search interval: for last 5 or 30 minutes, 1, 6, 12 or 24 hours, or set Anytime (no limitations). If unit last message does not get into the specified interval, this unit will not be considered.

Search Results

Search results are presented at the bottom of the window as a list of units. There you can see the following information:

  • unit name (click to focus the map on unit),
  • driver's phone number (if any driver with indicated phone number is bound to unit),
  • distance to the indicated place (if routing is applied, the first number stands for a distance considering routing and the number in brackets stands for the time necessary to cover this distance, if available),
  • sensor state indicator (adjusted on the Advanced tab of unit properties),
  • buttons to send commands to unit (including messages to driver).

If you are not satisfied with search results, please, check your work list because the search of nearest units is performed on the basis of units displayed on that list.

LBS Detector

LBS Detector is a tool which helps to detect unit's location on the map using mobile network. :!: Note that this instrument enables to determine a location of the nearest base station only. So, the knowledge of the base station location implies the unit is nearby.

Choose the corresponding item in the instruments menu to open the 'LBS Detector'. The further actions are listed below.

Working with LBS Detector

Choose a necessary unit in the dropdown list. Its contents depend on the work list of the Monitoring panel and access to those units ('Query reports or messages'). Besides, the list contains only the units with corresponding parameters.

After the unit is chosen, a search starts automatically. Then the map is centered on the found location identified with the blue marker. Also, unit's name can be enabled/disabled below the marker by pressing the corresponding button in the bottom panel. Moreover, LBS Detector's window shows such information as time of defining the latest location and its address. To the right of this data there is a 'Refresh' button pressing which the location information will be updated.


SMS messages can be sent to drivers, units, and to any phone number. SMS dialog is accessible in Monitoring, Units, and Drivers panels as well as in the Tools dropdown menu. The buttons are not shown if the current user does not have enough rights to send SMS messages. Besides, to send SMS to a unit, the user is required to have the right 'Edit connectivity settings' to this unit.

In the dropdown list Drivers/Units select addressee. Below you will see the list of objects of the selected type, but only objects that have a phone number in their properties. This phone number is displayed in brackets after object's name. If a unit has two phone numbers, such unit is displayed on the list twice – with each number. To quickly find a needed object on the list, use the dynamic filter.

On the right of the dialog, the phone number of the selected item is displayed. It is taken from the object's properties. However, you can input any other number in international format.

As you type your message, below you can see the number of symbols used and the number of SMS messages that will be needed to send your message. Remember that letters of the Latin alphabet are optimal.

After you have typed the text, press Send. After that, in the dialog as well as in the log there will be a record about how successful the operation has been.

A driver can send SMS to a dispatcher from his phone. This phone number must be indicated in driver's properties. Drivers' messages appear in the log and popup in a special window (the same as for drivers' messages sent from a device in the form of a command). Besides, if there are unread messages, the number of them is shown in red circle next to the chat icon in the bottom panel. To reply to an SMS, click on the SMS button against the message.

SMS chat of a dispatcher with a driver can be shown in a special table called SMS.

Correspondence with driver can be also fulfilled with the help of a specially developed app — Chatterbox.

Search on Map

In the top panel to the left of the user name there is the 'Search on Map' tool (search icon). This tool is used to dynamically search the necessary item by its name. The search is made among units, geofences, unit groups, drivers, trailers, and routes. Moreover, if the names of the above mentioned items do not contain indicated symbols, then addresses corresponding to the entered filter are shown.

Search Process

Click the corresponding icon in order to use 'Search on Map' tool. In the appeared field enter a search filter (type in symbols of a desired item's name). Moreover, searching a unit you can enter its unique ID. Upon indication of the first symbol the list of the items corresponding to the filter appears below. Items in the list are displayed using their names, and icons specifying their type. If lots of items correspond to the indicated filter, then the list will contain single result for each item’s type.

Switching to the Item on the Map

Click on the necessary item in a search list in order it to be shown on the map. The alternative way to do this is to use up and down arrow keys and <enter> on the keyboard. The map is centered on the chosen item. Moreover, the map is scaled in such a way that the chosen item gets into the vision field. After you choose the item in the list, the search tool will be folded up.

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